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Shipping & Return Policy
Shipping Rules and Regulations
Orders will be shipped within 2 business days from the date an order is placed.
Customers are responsible for all shipping charges pertaining to their orders.
All orders are shipped via UPS Ground unless otherwise noted.
For expedited services, shipping rate is based on total weight of package. Please contact customer service at 212-564-8899 to arrange for this service.
Orders can only be shipped to the 48 continental states.
For international orders, please contact us to discuss your options.
UPS regulations do not deliver to P.O. Boxes.
Additional charges may apply to packages returned to us due to an incorrect shipping address provided by customers.
Customers are responsible for any additional fee imposed by customs, including tariffs and duties.
Your order will be delivered according to UPS Ground Transit Time based on the chart below.
UPS outbound image map

Shipping Rates
Merchandise Total Shipping Cost
$0.00 - $25.00 $7.99
$25.01 - $50.00 $9.99
$50.01 - $75.00 $11.99
$75.01 - $100.00 $13.99
$100.01 - $125.00 $15.99
$125.01 - $150.00 $17.99
$150.00 - $200.00 $19.99
$200.01 - $300.00 $22.99
$300.01 - $400.00 $25.99
$400.01 - $500.00 $28.99
$500.00 And Up 6% of Total Amount

Returns and Exchanges
A NO REFUND / NO EXCHANGE policy applies to all merchandise unless proven effective.
Returned items must be shipped back in its original packaging and in the same order in which it was received.
We stand by the quality of our merchandise. All products shipped from our warehouse are bubble packed and double checked for accuracy and quality control.
All claims must be made within 7 days of receipt of goods.
Store credit will be given only on defective merchandise that is no longer in stock.
We are not responsible for the loss and damage during the transportation of returned goods.
All Sales are FINAL on Promotional and Clearance items.
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© Copyright JoAnn She & Co. 2010