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Privacy Policy
What information is collected?
JoAnn She values its customers and respects their privacy. We collect name and address information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. JoAnn She recognizes that it must maintain and use customer information responsibly.

We collects personal information that you voluntarily provide to us, such as name, address, phone numbers, e-mail address and for wholesale tax purposes, a sales tax ID. This information is only used for the purpose of responding to and fulfilling your requests for JoAnn She products and services and to improve the quality of your visit to our site.

How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.

If you do not want to receive such e-mails or mailings from us, please contact us via e-mail, phone, fax or mail (our numbers and addresses are listed below). Telephone numbers are only used to contact you regarding an order placed with JoAnn She. They are not used for any promotional purposes or solicitation.

How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

How can I either update or change my information?

If at any time you would like us to update your personal information or remove you from our e-mail or postal mailing lists, feel free to contact us. Please be sure to include your e-mail address and full name.


Do we use "cookies"?

The use of cookies is standard on the Internet and many web sites, including joannshe.com. Cookies are small bits of electronic information that a web site can transfer to your hard drive to keep records of your visit. At JoAnn She we use cookies as a tool to personalize your online shopping experience and assess our efforts to provide an easier, more streamlined online shopping experience.

First of all, we use a cookie so we can recognize you as a repeat customer each time you visit. This cookie allows us to retrieve your order history and personal information so you do not have to re-enter it every time you shop. This means you can store items in your shopping bag between visits and maintain your very own wish lists and address book. Another cookie lets us know what pages you visit as well as your browsing, shopping, and searching patterns. This enables us to identify ways to customize our online shopping environment to the preferences of our customers.

You always have the option to refuse cookies by turning them off in your browser. However, if you refuse cookies, you may not be able to place or track an order (see the Help section of your browser for instructions on how to disable cookies). Should you choose to disable cookies and cannot place an order on our site, you can always order by phone. Our Customer Service Representatives will be happy to assist you. Simply call 1-212-564-8899 to place your order.

Third Party Links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Credit Card Guarantee

Your credit card is protected whenever you make a purchase through JoAnn She & Co. Ltd, should you have any questions or concerns, pls feel free to “Contact Us” through website or call: 1-212-564-8899

Our Legal Obligations

JoAnn She & Co. may also disclose information against someone who poses a threat to JoAnn She & Co’s interest (such as customer fraud) or whose activities could bring harm to others.


Your Accounts

The MY ACCOUNT page on JoAnn She allows registered visitors to view and change their account settings. You may change your e-mail address, shipping information and update your account profile


Privacy Statement

JoAnn She & Co. pledges our continued commitment to protect the information that our customers provide us. We continue to review our information privacy practices to ensure that we adhere to the policies governing the Disclosures about the collection, Use, Sharing and Protection of your personal information for JoAnn She Website ( www.joannshe.com )
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